Telus Health eClaims Service

eClaims, direct billing to insurers online.


Optimize your clients’ claim process

How does it work?

Healthcare providers can use eClaims to submit insurance claims for their clients.

eClaims offers significant benefits for clients as it reduces out of pocket costs. Clients are only required to pay up front for the remaining fees after the insurance coverage has been applied.

eClaims can be used as a standalone platform using a web browser for free, but is also integrated with the most popular practice management softwares.

Sign up today, it's free!

Claim and receive with eClaims

  • Register for free on the TELUS Health website.
  • Receive a confirmation of the claim submission from insurers.
  • Clients only need to pay amounts that are not covered by their insurance plan
  • Search tools to view past claims.
  • Access to the eClaims Learning Corner, which features a user guide, free customized training, tip sheet, forms and other related documents available online.
  • No additional software or installation required.
  • Developed in compliance with Canada Health Infoway HL/7 messaging standards.

*Some tools and features and their benefits are unique to eClaims and may not be offered by all insurers.

Eligibility Criteria

  • Minimum of 1,000 hours of massage therapy education or naturopathy (naturopathe only)
  • Be in good standing with the association
  • Continuing education is mandatory and defined by a minimum of 25 credits every 3 years
  • Must have graduated from an approved school


Participating Insurers on the eClaims platform

For more details, we invite you to consult our website.



Have questions before you start? Find the answers here.

See the FAQs on eClaims:

Back to partners